Note: This Privacy Policy applies to all customers, as well as any visitors to our website.

Our Responsibilities

By publication of this Privacy Policy, will inform you about how we collect, use, process, and store your data. We will inform you of any changes to the ways that we collect, use, process and store your data by publishing updates to this privacy policy.

Your Responsibilities

Read this Privacy Policy. If you are a current customer, please also read our Terms and Conditions, as well as any signed agreement from , as they may contain further details on how we collect, use, process or store your data. If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to provide us with the data and to allow us to collect, use, process and store it. Consult this Privacy Policy periodically to check for updates.

Important Notice For Drivers

If our products and services collect data about you but you are not our customer (if i.e. you are an employee or contractor of one of our customers, you receive our device via your insurance company, or installed in your vehicle via your finance company or car dealership), you should consult the business that operates our devices to learn about their privacy practices. This Privacy Policy applies only when the purpose and means of processing your personal data are determined by , meaning when we are a "controller" or "business" as defined by applicable data protection laws. This policy does not apply to any of your personal data that we process on behalf of our customers, meaning when we are a "processor" or "service provider" as defined by applicable data protection laws. Please contact the relevant controller or business (this would be your employer if you are an employee or contractor of a customer, or your insurance company, finance company, or car dealership if they provided your device) for more information about their privacy policies.

When and how we collect data

When you visit our website or use our products or services, we collect data. There are times when you provide us with data, and other times when data about you is collected automatically.

We collect your data automatically when you:

Browse any page of our website, use a chat feature of our website, request a demo, use our products or services, when you contact us for support, or when we send emails to you.

You give us your data when you:

Opt-in to marketing messages, use the chat feature of our website, request a demo, place an order, use our products or services, contact us for support, send us emails, and when we call you or you call us.

Types of data we collect

Contact details

Your name, address, telephone number, and email address.

Financial information

We collect all details of our financial transaction when you place an order through our website. This may include your bank account number, credit card number and CVV, or debit card details that you provide to pay for our products and services.

Data from your customers' use of our products and services

Your customers' name, home and work address; vehicles year make and models and thier VIN and licence plate number. As well as device names, telematics device indentification numbers, routes and places visited by vehicles. This including computer data from vehicles, to include miles traveled, time spent in transit and idle.

Data from your employees' use of our products and services

Your employees' and contractors' names, phone numbers, email addresses and employers. Your drivers' routes, appointments, and business data entered into our products by your employees, or by users, or collected using our devices. This including computer data from vehicles, to include miles traveled, camera recordings, time spent in transit and idle.

Data that identifies you

Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information, operating system and version.

Data on how you use our website

Your URL clickstrams (the path you take through our site), products/services viewed, page response times, download errors, time spent on our pages, what you interact with on those pages, how often you interact, and other actions.

What about sensitive data?

We collect precise geolocation data (withing 1,750 feet or less) about your vehicles in order to provide our services to you. We do not sell geolocation data or use it for advertising purposes. We do not collect any other "sensitive data" (such as racial or ethnic origin, political opinions, religioius/philosophical beliefs, union membership, genetic data, biometric data, health data, data about your sexual orientation, or criminal history) except when we have your specific consent, or when the law requires us to. We ask that you not provide us with sensative data or use our products to process sensative data.

What about children's data?

is primarily a business-to-business service directed to and intended for use only by those who are 18 or over. We do not market products and/or services to children, and we do not knowingly collect any personal data from any person under 18 years old.

How and why we use your data

Data protection laws applicable in some states provide that we can only use your data for certain reasons and when we have a legal basis or your permission to do so. Here are the reasons for which we process your data:

Operating our Products and Services

Managing your use of our products and servies, login and authentication, remembering your settings, processing payments, hosting and back-end infastructure.

Improving our Products and Services

Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques using your data.

Improving our Website

We allow third-party providers to record information about the usage of our site, demographics, location and other information. This information is used to understand how people interact with our website and services, which helps to continually make user experience improvments.

Customer support

Notifying you of any changes to our service, solving issues via live chat support, phone or email, which may including any bug fixes or scheduled downtime.

To Enforce our Rights

Enforcing our rights under our Terms and Conditions or any other agreements between parties, or to enforce other rights of , or their clients, under applicable law.

Marketing purposes

If you provide us with your contact information, we may send you emails and messages (including via social media) about new features, products, services, and content. We may also use data collected by third parties to serve retargeting ads to you about our products and services. We may permit third-party providers such as Google, LinkedIn, Facebook, Mail Chimp to match our customer data to thier user data and serve our ads to you. The third parties' use of your data is subject to their privacy policies. If you have previously given consent to recieve marketing emails, or to use your data to create personalized interest-based advertising, and you wish to withdraw your content, please visit our Contact Page to send us a request.

Your Privacy Rights

You can choose not to provide us with personal data

If you choose to do not provide us with personal data, you can continue to use the website and browse it's pages, but we will not be able to process transactions without personal data.

You can "opt-out" of certain uses of your data

You have the right not allow us to sell or share your data, and to limit our use of sensitive data. You can set or change your opt-out settings by clicking here. To the extent that you have submitted your transactional data when placing an order, it is necessary for us to hold that data to enable you to use our products and services. You can also delete your account information by clicking here.

You can "opt-out" of using your data for advertising

You can opt-out of allowing us to use your data to create custom interest-based advistising. You can set or change your opt-out settings by clicking here.

You have the right to access and personal information we retain

This includes the right to ask us to provide information about:

• the types of data we collect
• why we collect it
• how we use it
• which third parties may have access to it
• how long the data will be stored or the criteria used to determine that period

We will do our best to provide you with information within one month of your request.

Appealing our decisions

If we do not honor your data access request, and you disagree with our decision, you may appeal our decision by contacting us within a reasonable period of time to request an appeal (approximately 30 days). See how to contact us by visiting our "Contact" page.

You may request a correction of any inaccurate personal data about you

We will do our best to make the requested changes to your information within one month of your request. See how to contact us by visiting our "Contact" page.

You can object to us using your data to profile you or make automated decisions about you

We may use your data to determine whether we should let you know information that might be beneficial to you (i.e. creating interest-based emails to you based on your online behavior).

You will not receive your data if you stop using our products

If you cancel your service or we suspend it for non-payment, you will not be entitled to receive the data that is stored within our system or on the devices that you return to us. However, this does not affect your right to request that we delete your personal data, described under the next section.

You have the right to delete your data

You can request for us to erase any personal data that we retain about you or your clients. Visit our "Contact" page to send a request for the deletion of your personal information. If we are unable to delete personal data for a valid legal reason, we will inform you of the reason and will only retain the personal data for that reason. We will delete the personal data after the reason for reatining the data no longer exists.

If you have a concern about how we are using your data

Please visit or "Contact" page to see the best way to reach out to us.

How secure is the data we collect?

We use physical, electronic, and managerial measures to safeguard and secure the information we collect.

Please remember, however:

• You provide personal data at your own risk; no data transmission is guaranteed to be 100% secure
• You are responsible to protect your username and password: keep them secret and secure
• If you believe your privacy has been breached, please contact us immediately

How long do we store your data?

Following any request to do so, we will promtly delete and stop actively using any personally identifiable information about you or any individual. We may store data that is not personally indentifiable information for longer periods.

Third parties who may receive your data

Sometimes we may need to share your data with third parties. For example, we submit geolocation data to Google to improve geocoding. We store data on Amazon servers, and have partnerships with SpeedGuage, Inc., Rarestep, inc. (providers of Fleetio), and ServiceTitan, Inc., among others. We may share your data with your insurance carrier, with your permission. Your data is shared with third parties only when necessary and according to the safeguards and good practices detailed in this Privacy Policy. Third parties' use and processing of your data will be governed by those companies' privacy policies.

Transfers of data

We may transfer your data to one of our data processing locations, located in the United States as well as other contries. If you submit any personal data to us, your submission means that you consent to our transfer of your data outside of your country of residence. If you do not consent, then you do not have permission to use our site, products or services. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Cookies

We currently do not use cookies on our website or mobile applications.

How to contact us

If you have any questions regarding our privacy practices, or wish to exercise your privacy rights under this policy, or believe your privacy has been breached, contact us:

• by email, at Feedback@BlueTailGPS.com
• by telephone, at 1-404-829-4827 between the hours of 9AM to 4PM Eastern Standard Time
• by written letter, mailed to 127 Jonesboro Rd #193, Jonesboro GA 30236

Changes to this policy

If this policy changes, it will immediately be updated on this page. Please check back to view any changes made to this policy. If you are already a customer, you will be notifed by email if there are changes made to our Privacy Policy. Policy END. This policy was last updated on February 20th, 2025